Q1. What is LCR?
Q2: How can Telenet cut
down my call charges?
Q3: Do I need to purchase
any hardware?
Q4: Is there any minimum
specifications you require on my telephone system?
Q5: Do I need to change
my telephone number?
Q6: How long does it take
for connection?
Q7: Who will invoice me
for the call charges?
Q8: How much does it cost
me for signing up with Telenet?
Q9: Is there any minimum
contract term?
Q10: Is there any minimum
call charge for calls shorter than one minute?
Q11: How many pence per
minute do I pay for each call after I sign-up with
Telenet? Q1: What is
LCR?
LCR stands for Least Cost Routing, simply means
cheaper phone calls. On average we save our customer
about
30% to 70% against their BT bills.
Q2: How can
Telenet cut down my call charges?
By working with alternative
1st class carriers who have much lower overhead than
BT we are able to provide
you high quality calls with much cheaper call charges.
Q3: Do I need
to purchase any hardware?
NO! Some other LCR companies
need to re-programme your telephone system, or install
a smart box in your
premises to route your calls. The danger of these options
is that it has higher rate of leakage due to the programming
or hardware error. Leakage will result in an unpleasant
surprise when customers receive a huge bill from BT
(because some calls leak to BT) while they think they’re
paying cheaper rates for their calls.
As for Telenet, we use CPS technology which enables
us to route your calls directly through BT’s
switch, then we route them through a pre-designated
carrier of our choice. CPS cuts down the leakage to
nearly 0% and no visit to your premise is needed.
Q4: Is there
any minimum specifications you require on my telephone
system?
NO! As long as you have BT installed lines we
can route the calls for you.
Q5: Do I need
to change my telephone number?
NO! Your BT numbers will
be retained.
Q6: How long
does it take for connection?
After we receive your signed
Telenet agreement and Direct Debit mandate, it takes
about 10-15 working
days for your lines to go live with Telenet. You will
receive a letter from BT stating the switch over date.
Q7: Who will
invoice me for the call charges?
You will pay all your
outgoing call charges to Telenet. We’ll send
you invoice and itemised bill (free of charge) every
month. You only need to pay BT for
your line rental.
Q8: How much
does it cost me for signing up with Telenet?
NOTHING!!
It’s totally FREE to sign up Telenet
LCR service.
Q9: Is there
any minimum contract term?
NO! Unlike other telecom
companies who request at least 6 –12 months minimum contract, there is
no minimum contract term for Telenet’s LCR because
we are so confident about our high quality service.
Q10: Is there
any minimum call charge for calls shorter than one
minute?
No. Unlike BT's 4.2p/min minimum call charge,
Telenet do not apply any minimum call charge to our
customer.
Considering in average 40% of business calls are less
than 1 minute, Telenet's "bill by second" feature
is another add-on to savings you can make through us.
Q11: How
many pence per minute do I pay for each call after
I sign-up with Telenet?
For detailed per minute pricing
for each destinations please speak to one of our advisors
today on: 0870 777 68 21
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